Compliments, Comments & Complaints

At Blossome, we thrive on your feedback! It’s essential for us to keep growing and improving our services. Whether you’re a participant, a program leader, a volunteer, or part of one of our partner organisations, your thoughts matter.

Share Your Compliments

When you share what you love about us, it boosts our team’s motivation and reassures us that we’re making a positive impact. Your compliments inspire us to keep doing what we do best!

We Value Your Complaints

If something isn’t right, we want to know. Complaints are just as important to us—they highlight areas for improvement. We’re committed to addressing any issues and making things right. Rest assured, your feedback will not result in any negative treatment.

Your Comments Count

Your insights help us understand what we should continue, change, or stop doing. We’re all ears for constructive suggestions that can help us serve you better.

Easy Feedback Process

We strive to make it simple for you to share your views, and we promise to respond promptly. Visit our Compliments, Comments and Complaints form.

External Regulators

If you believe we’ve violated any laws or if there’s a serious concern for the safety of those we support, you have the right to reach out to:

Fundraising Regulator if you are unhappy with our fundraising activities The Fundraising Regulator Make a complaint

The Information Commissioner’s Office if you are unhappy with how we use or look after your information Make a complaint | ICO

If you are unhappy with how we operate, refer to The Office of the Regulator of Community Interest Companies where you can find more information on how to raise a complaint.